Privacy Policy

HomePrivacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Some of the images shown on this site can correspond to references images of other authors used by Decorella only for style references and they have been able to be public domain and have not been edited or altered, or used for sale.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information


Decorella will attend the quotation requests within a period of 2 to 5 working days.

 Items that are not available for any reason or date availability, Decorella will inform the customer at the time of submitting the quotation.

 Changes in quantity of products must be confirmed (payment) at least 48 hours before shipment.

 All quotes must be paid in a minimum time of 48 hours before the required date of shipment.

Decorella reserves the right to cancel any order that is not confirmed (payment) 48 hours before the reservation date and the merchandise will be available for another order.

 With the approval (payment) the customer is responsible for the payment of the cost of replacement of the merchandise in case of losses or breakages.

 We are not responsible for merchandise that is not available for last minute contingencies.

 For On-Site shipments, the customer must provide the access facilities to Decorella to deliver, install and pick-up the merchandise.

 We may require you additional information when the merchandise is going to be delivered.

 For the uninstallation, the customer must give the availability and access to the activity area the next business day, to pick-up the merchandise.

 The customer or designated contact must be present to receive and deliver the merchandise.

 100% Refunds will only be made for orders cancelled 48 hours before shipment. After 48 hours, Decorella will retain 15% for the concept of the reservation of merchandise.